Support for your business assistant

We stay with you
after setup.

Your $300 + GST monthly service includes maintenance and support within your agreed plan. Tell us what you need help with and we will check it against your setup and support allowance.

Open a support request →

Help with your current setup

Questions, connection issues and minor configuration changes. We review your request and explain the next step.

Something new to build?

Additional systems, substantial workflows and custom software are scoped and quoted separately. We get your approval before billable work starts.

How support works

  1. Describe the issue and the workflow affected. Include error messages, but never passwords or API keys.
  2. We check your service agreement, review the issue and reply with the next steps.
  3. Work included in your plan is handled within that scope. Anything additional is quoted before work begins.

Already a Turnkey AI customer?

Your existing agreement continues to apply unless you agree to move onto the new monthly service. If you have already paid for support under an earlier arrangement, include your reference in the request.

Email start@tkai.com.au or use the support form. Your agreement sets the support allowance and response arrangements.