For Hospitality, Hotels & Holiday Rentals
Automate guest comms, reviews, and turnovers. Run more rooms, faster, in 4 languages.
★★★★★ 5.0 on Google · 50+ Australian SMEs · Live in 7 days
The honest version
Guest comms is a 24/7 job. Cleaners get the wrong checklist. Reviews go un-replied. OTA messages slip through. Repetitive questions burn your front desk.
Workflows we deploy
A$1,500 + GST setup, then A$300 + GST per month. Mac mini included. AI subscriptions, API usage and other third-party charges are additional and paid by you. Scope and support allowance agreed before setup.
AI replies to bookings, check-in questions, restaurant recs, and complaints in English, French, Mandarin, and German. Tone matches your property.
AI sends checkout-specific cleaning checklists to the right cleaner with photos of last guest's state. Issues reported back into ops.
AI drafts replies to every review, flags negatives for human attention. Response rate jumps to 100%, owner reads only the bad ones.
Booking.com, Airbnb, Expedia, all unified into one inbox with AI replying or escalating. No more juggling tabs.
AI offers late checkouts, room upgrades, breakfast adds at the right moment, in the guest's language. Conversion 2-4x manual.
What this looks like in practice
A Noosa boutique hotel hit 96% guest comms within 5 minutes, up from 31%. Reviews up 0.4 stars in 60 days.
Already integrated with the tools you use
Common questions
Yes, every hour of the day. TurnkeyAI deploys an autonomous AI agent that replies to booking questions, confirms reservations, handles check-in queries, and coordinates cleaners between stays. It covers nights and weekends so late enquiries get answered while you sleep. It can reply in English, French, Mandarin, and German.
Most operators win back the front-desk hours lost to repetitive messages. Across 50+ Australian SME deployments, the average client saves $1,000 to $2,000 a week and breaks even in about three weeks. The largest gains come from instant guest replies and automatic review responses on every stay.
Yes. The agent works with the systems you already run, including Hostaway, Guesty, Cloudbeds, Mews, Airbnb, and Booking.com. It pulls messages from every channel into one place and replies or escalates. You direct it in plain English over Slack or Telegram, with no new platform for staff to learn.
A$1,500 + GST setup, then A$300 + GST per month. Mac mini included. AI subscriptions, API usage and other third-party charges are additional and paid by you. Scope and support allowance agreed before setup.
Yes, it lives on hardware you control. Guest details, booking records, and your integration logins stay on your Mac Mini or dedicated VPS, not a shared cloud. The agent uses Anthropic's Claude to run the model, and Anthropic does not train on API data. Sensitive actions wait for your one-tap approval.
Your free AI plan
Tell us about your business and the work taking up your time. Our team will review your enquiry and contact you to discuss practical next steps.