For Hospitality, Hotels & Holiday Rentals
Automate guest comms, reviews, and turnovers. Run more rooms, faster, in 4 languages.
The honest version
Guest comms is a 24/7 job. Cleaners get the wrong checklist. Reviews go un-replied. OTA messages slip through. Repetitive questions burn your front desk.
Workflows we deploy
Each workflow runs on the Mac Mini in your office. Your team interacts with it via Slack or Telegram in plain English. No developers, no SaaS subscriptions, no integrations to wire up.
AI replies to bookings, check-in questions, restaurant recs, and complaints in English, French, Mandarin, and German. Tone matches your property.
AI sends checkout-specific cleaning checklists to the right cleaner with photos of last guest's state. Issues reported back into ops.
AI drafts replies to every review, flags negatives for human attention. Response rate jumps to 100%, owner reads only the bad ones.
Booking.com, Airbnb, Expedia, all unified into one inbox with AI replying or escalating. No more juggling tabs.
AI offers late checkouts, room upgrades, breakfast adds at the right moment, in the guest's language. Conversion 2-4x manual.
What this looks like in practice
A Noosa boutique hotel hit 96% guest comms within 5 minutes, up from 31%. Reviews up 0.4 stars in 60 days.
Already integrated with the tools you use